Job Description
About the Role
We are looking for a Voice & Non-Voice Call Center Agent to join our team at Amazon to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16,000 - ₹28,000 and opportunities for growth.
Responsibilities
What You Will Do
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Requirements
What We Are Looking For
The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.
Age criteria 18 to 29 years
Benefits
Why Join This Role
Incentives - No
No. Of Working Days - 5
Benefits : Cab, PF
Shift : Day
Contract Job : No
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