Job Description
About the Role
Nexa Loan Hub is looking for enthusiastic and communication-focused Telecallers to join our growing team. The selected candidate will be responsible for contacting customers, explaining suitable loan and company services, answering basic queries, and assisting interested customers through the process. This is a Work From Home opportunity with training and career growth opportunities.
Responsibilities
What You Will Do
"Make outbound calls to customers using company-provided data.
Explain loan products, offers and other company services clearly.
Understand customer requirements and generate genuine leads.
Follow up with interested customers regularly.
Maintain accurate calling and customer records in the CRM.
Update daily work reports as instructed by the team leader.
Coordinate with the team for customer queries and follow-ups.
Achieve assigned daily/monthly calling and performance targets.
Maintain professional communication with customers."
NEXA AI JOB INTELLIGENCE
Understand your fit before you apply.
NEXA AI can help analyze the job, explain skill gaps, generate interview questions and prepare your application strategy.